In brief
Your account is stored in the European Union. The AI, crawling, speech, email and hosting providers process data in the United States or on global infrastructure, under the safeguards in Section 6 of the Privacy Notice. Each one receives only what its role needs, and none of them is given your material for advertising or to train models. We do not sell personal data.
Providers
Neon
European Union (Frankfurt)Account database and the sign-in system (Neon Auth). Where your account lives.
Receives: Your email address, account identifier and sign-in session records, including IP address and browser details.
Resend
United StatesDelivers the one-time login code emails.
Receives: Your email address and the login email itself.
Vercel
United States and global infrastructureHosts facethepanel.com and runs the server code for each session.
Receives: Every request to the site, so your IP address, browser details and, in transit and in memory only, the material you submit. Keeps standard request logs.
Upstash
Global infrastructureHolds the counters that limit how many sessions can be started in an hour and a day.
Receives: Your IP address as part of a counter name, and a count. Counters expire within 24 hours.
OpenAI
United StatesLanguage model that writes the persona reviews and the coordinator steps (research summary, briefs, final report) in the product review.
Receives: The material for the session: your description, crawled page text, the site screenshot and web research. Not your email address or account identifier.
Called through the business API, which by default does not train on API data. Requests are sent with response storage turned off; OpenAI may keep abuse-monitoring logs for up to 30 days.
Anthropic
United StatesLanguage models for the Pitch Room, for describing uploaded screenshots and PDF decks, for deriving search queries from an idea, and as the fallback writer in the product review.
Receives: The material for the session: your pitch or description, uploaded screenshots and deck, crawled page text and web research. Not your email address or account identifier.
Commercial API terms do not permit training on our data. Inputs and outputs are deleted within 30 days unless flagged under Anthropic's usage policies or retention is required by law.
TypeSafe
See the provider's termsEstimates which personas fall within a product's audience, to help cast the panel.
Receives: A short glimpse of the product only: its title, description and the opening of the page or brief.
Firecrawl
United StatesFetches the public pages of a submitted website, takes the screenshot, and runs the web searches for competitors.
Receives: The website address you submit and search queries derived from your product. It hosts the screenshot it takes for a limited time.
ElevenLabs
United StatesSpeech-to-text for dictating a pitch. Used only if you press the microphone button.
Receives: The audio recording you dictate, which may include the voice of anyone else speaking nearby. We do not keep the recording; the transcript goes back to your browser.
Changes to this list
If a provider is not listed above, it does not process personal data or your material for The Panel. When we add or change a provider we update this page first, before the provider begins processing, and where the change is material we tell you at sign-in or by email. Questions? Email hello@facethepanel.com.